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Pender Ventures

People & Culture Coordinator



Administration, People & HR
Victoria, BC, Canada
Posted on Thursday, June 13, 2024

About us

Join the adventure and innovate with a talented team that’s pushing the capabilities of experience management! Empower thousands of tour and activity operators.

Join one of Canada’s top SaaS growth companies, located on beautiful Vancouver Island. Recently, we have merged with two other leading booking software companies, bringing our combined customer total to approximately 15,000 businesses and processing over $10 billion in bookings to date. This is an exciting time to become part of our focused and dedicated team!

About the Job

The ideal candidate is someone who takes pride in providing exceptional employee experience. Someone who can understand the big picture and love executing on all of the details to support it. You’re a creative, out-of-the-box thinker who is willing to help us implement policies, execute projects and take care of all the day-to-day operational and office management responsibilities.

Please note the location for this role is Victoria, BC.

Some tasks you will be taking on
People & Culture

  • Support full-cycle recruitment tasks including initial screenings, scheduling interviews and preparing documentation as needed
  • Responsible for onboarding and offboarding tasks
  • Support Benefits administration including enrolment, termination and other paperwork as needed
  • Write, edit, and maintain documentation pertaining to policies and procedures
  • Organize company lunches and events as needed
  • Maintain Google Drive, confluence and assist with paperwork
  • Keep our website up to date with new hire photos and title changes
  • Source and order swag, and maintain inventory
  • Run the Joint Health & Safety Committee (Wellness Room, First Aid)
  • Create and distribute monthly People & Talent newsletter
  • Other projects and tasks as assigned by the People & Culture team

Office Management

  • Vendor liaison and point of contact for building and sublease
  • Oversee the shipping and receiving functions
  • Furniture organization and preparing new hire setups
  • Track and maintain staff parking
  • Check mail each week and deposit bank cheques
  • Keep the office & facilities stocked and full of essentials
  • Maintain kitchen and stock all food and snacks

Ideally, you should have

  • 1-3 years of demonstrated experience in people operations
  • Post-secondary education in a relevant field
  • Strong communication skills through email, phone, and face-to-face methods
  • Openness to work in a high-paced and ever-changing environment
  • Good judgment and ability to balance the needs of the company and employees
  • Resourceful in finding solutions and bringing recommendations forward
  • Understanding of Employment Standards Act (preferable)
  • Working towards CPHR (preferable)

If you don’t meet all of our requirements exactly or have some gaps in your resume know that we would still love to hear from you! Use your cover letter to tell us about your unique experience - we understand that talent comes from many places and that skills are transferable.

Perks and Benefits

  • A constructive environment with room to learn, excel and impact
  • Vacation, personal days, health days, paid volunteer day, bonus days
  • Extended health benefits and EAP program
  • Parental benefits
  • Professional development allowance
  • Team building events
  • A newly renovated (as of May 2020) “tourism themed” office space in downtown Victoria
  • Travel budget to visit the office throughout the year, if remote

Checkfront acknowledges and respects that we work, learn, and innovate on the unceded Coast Salish Territory of the Lekwungen & WSÁNEĆ nations.