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Pender Ventures

Recruitment Coordinator - 6 Month Temporary Position

Posted on Saturday, May 13, 2023
Hey there 👋 Jane is gearing up for an incredible year of growth and we are looking for our second Recruitment Coordinator to join our team! This will be a six-month temporary role and we need our next hire to be available to work West Coast to help maximize coverage for our team.
We really want someone who can take initiative, has great communication skills, pays attention to the smallest details, and can handle the hustle and bustle of a fast-paced environment. What do we really mean by a fast-paced environment though? Jane is evolving quickly and growing in different dimensions, we’re expected to adapt quickly to new challenges and handle multiple tasks simultaneously. This type of work environment can be exciting and dynamic, providing opportunities for career growth and learning. However, it also requires determination, the ability to handle pressure, and a willingness to embrace change. If you love working with people, enjoy solving problems, and thrive on staying organized, then keep on reading!
We really want the people who work at Jane to love being here, so it's important that we start with a bit about what makes our company unique and try to be as transparent as possible. Our values also provide some insights into Jane and hopefully, you’ll have a better idea if this might be the kind of company you want to be part of.
Before we were Jane, our Co-Founders were solving problems for their own clinics not realizing that a few years later, this team would grow to support tens of thousands of healthcare practices in more than 60 countries. Our platform is now helping to modernize the world of practice management software. We enable the likes of physiotherapists, mental health counsellors, chiropractors, and other allied health practitioners to run their practices in a digital-first way through features such as online booking, charting, scheduling, telehealth, and billing along with an evolving library of features. You can see more of them here. Although we’ve grown, still to this day, we’re rooted in solving clinics’ problems and making sure we don’t lose sight of Jane’s vision.
We have remained profitable for the past seven years, we’re product-led and growing organically (and responsibly) to the point where 85% of our customer growth is either from customer referrals or word of mouth. Growth like this is unique, especially in the world of SaaS, and it doesn’t happen by chance. We have a brilliant team of over 400 Janers who are doing an amazing job of listening to our customers, building what they need, and providing industry-leading support.
We pride ourselves on flexibility & autonomy, some of our team block out their calendars to pick up their children from school (and this is normal at Jane), and we even have a #kids channel in Slack. We’re not a clock-in clock-out system-type environment. With that being said, we’re not going to paint the picture of a perfect environment either. We’re a company that’s scaling quickly, we have many moving parts, many of us are doing this for the first time and sometimes, we don’t have processes in place or clear views which can require a lot of resourcefulness and a passion for problem-solving.
With all that to say, if you’re looking for an environment where you can grow, stretch yourself, and work with some incredibly talented people on problems that are positively impacting people's lives, Jane could be the place for you.
Compensation Expectations for the Role
Jane’s committed to paying our team members fairly, clearly, and above all, paying for growth. This role has a minimum annual salary of $60,000 and a maximum annual salary of $75,600. As you may have noticed, this salary range is quite large, and this is intentional to account for the growth someone will experience in the role throughout their time at Jane (i.e., from building the skills, to accomplished, to highly proficient, all the way to achieving excellence in the role). When hiring talented folks to join the Jane team, we’ve found that new team members are best set up for success when hired with the expectation of being fully accomplished in the role, which for this role would reflect a salary between $60,000 to $63,000.
A salary above $63,000 is typically for individuals who are currently in this role at Jane and had the opportunity to make a significant positive impact on our customers, product and company with deep Jane knowledge. At Jane, we pay for growth, which means that you’ll continue to have conversations about your career development with your manager and see your compensation grow over time as you build an amazing career with us.

The impact you could have...

  • Jane is hiring at a fast rate and you'll have an opportunity to contribute to the success of our growth strategy so we can deliver more awesome experiences to our customers!
  • Contribute to a frictionless interview process by supporting your recruitment team and the wider people team with day-to-day operational responsibilities, such as scheduling, coordination, background checks, and candidate communication.
  • You’ll be interfacing with many internal customers within Jane such as our marketing team, operations, customer support, prod org and people team! You'll bring delight to their day-to-day by understanding their pain points and finding efficient solutions, providing proactive updates and helping create an efficient hiring process.
  • Create delight for our candidates by providing proactive communication (who likes waiting!?), updates and progress on their interview process and contribute to improving metrics such as time to hire.
  • Take ownership of improving existing recruitment processes, identifying areas for workflow automation and exploring tools or systems that could automate repetitive tasks.

The experience we feel we need...

  • At least a year of work experience in a coordinator-type role where you've demonstrated an ability to stay organized, prioritize tasks, and handle multiple responsibilities in an ambiguous environment.
  • You'll be proficient in recruitment technologies and tools; Our team uses Lever, Gmail, Slack, Certn, LinkedIn & Notion. Proficiency with these tools or similar will be highly valuable.
  • Adaptability: Willingness and ability to adapt quickly to new challenges, changes, and evolving priorities.
  • Attention to Detail is crucial; you need meticulous attention to detail to ensure accuracy in scheduling and candidate communication.
  • You'll bring a self-starter mentality with the ability to work independently and take ownership of tasks. Understanding the importance of providing excellent customer service to candidates and internal stakeholders is essential.
  • Last but not least, you'll bring excellent communication skills; strong verbal and written communication skills to effectively interact with candidates, hiring managers, and internal teams are necessary. It's important to actively engage in self-learning through reading, attending webinars or conferences, and participating in relevant online communities.
At Jane, we’re committed to fostering an environment that allows you to come to work as your truest self. We believe it’s important to actively recognize, embrace, and celebrate our differences in order to make Jane an inclusive, equitable, and diverse workplace.
We want to build a team of people who make conversations rich with perspective and experience. We are committed to listening to every voice in order to learn and grow because doing this will allow us to meet the needs of the diverse community of helpers that Jane serves.
We do not tolerate discrimination, prejudice, or oppressive isms of any kind. Employment is decided on the basis of qualifications, merit, experience, and the needs of the Jane community. We encourage anyone who requires accommodation or adjustments throughout the interview process to let us know, and we will do our best to support you.